Privacy policy

The English version of this legal document is provided for convenience only. The German version is the legally binding version. In the event of any discrepancies, inconsistencies, or contradictions between the English and German versions, the German version shall prevail.

1) Introduction and contact details of the controller

1.1 We are pleased that you are visiting our website and thank you for your interest. Below, we inform you about how we handle your personal data when you use our website. Personal data means any data by which you can be personally identified.

1.2 The controller responsible for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is Luvéciel GbR, Selchertstraße 16, 54536 Kröv, Germany, Tel.: +49 1573 6335956, Email: info@luveciel.com. The controller responsible for the processing of personal data is the natural or legal person who, alone or jointly with others, determines the purposes and means of the processing of personal data.

2) Data collection when visiting our website

2.1 When you use our website for purely informational purposes, meaning if you do not register or otherwise transmit information to us, we only collect the data that your browser transmits to the site server, so-called “server log files”. When you access our website, we collect the following data, which is technically necessary for us to display the website to you:

Our visited website
Date and time at the moment of access
Amount of data sent in bytes
Source/reference from which you accessed the page
Browser used
Operating system used
IP address used, where applicable in anonymized form

Processing is carried out in accordance with Art. 6 para. 1 lit. f GDPR on the basis of our legitimate interest in improving the stability and functionality of our website. The data is not passed on or used in any other way. However, we reserve the right to check the server log files retrospectively if there are specific indications of unlawful use.

2.2 For security reasons and to protect the transmission of personal data and other confidential content, such as orders or inquiries sent to the controller, this website uses SSL or TLS encryption. You can recognize an encrypted connection by the character string “https://” and the lock symbol in your browser bar.

3) Hosting & Content Delivery Network

3.1 Shopify

For hosting our website and displaying the page content, we use the system of the following provider: Shopify International Limited, Victoria Buildings, 2nd Floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland (“Shopify”).

Data is also transferred to: Shopify Inc., 150 Elgin St, Ottawa, ON K2P 1L4, Canada.

All data collected on our website is processed on the provider’s servers. We have concluded a data processing agreement with the provider, which ensures the protection of our website visitors’ data and prohibits unauthorized disclosure to third parties.

In the event of data transfer to Canada, an adequate level of data protection is ensured by an adequacy decision of the European Commission.

3.2 Cloudflare

We use a content delivery network provided by the following provider: Cloudflare Inc., 101 Townsend St., San Francisco, CA 94107, USA.

This service enables us to deliver large media files, such as graphics, page content, or scripts, more quickly via a network of regionally distributed servers. Processing is carried out to safeguard our legitimate interest in improving the stability and functionality of our website pursuant to Art. 6 para. 1 lit. f GDPR. We have concluded a data processing agreement with the provider, which ensures the protection of our website visitors’ data and prohibits unauthorized disclosure to third parties.

For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with the European level of data protection on the basis of an adequacy decision by the European Commission.

3.3 Shopify

We use a content delivery network provided by the following provider: Shopify International Limited, Victoria Buildings, 2nd Floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland (“Shopify”).

Data may also be transferred to:

Shopify Inc., 150 Elgin St, Ottawa, ON K2P 1L4, Canada
Cloudflare Inc., 101 Townsend St., San Francisco, CA 94107, USA

This service enables us to deliver large media files, such as graphics, page content, or scripts, more quickly via a network of regionally distributed servers. Processing is carried out to safeguard our legitimate interest in improving the stability and functionality of our website pursuant to Art. 6 para. 1 lit. f GDPR. We have concluded a data processing agreement with the provider, which ensures the protection of our website visitors’ data and prohibits unauthorized disclosure to third parties.

In the event of data transfer to Canada, an adequate level of data protection is ensured by an adequacy decision of the European Commission.

For data transfers to the USA, the data recipient has joined the EU-US Data Privacy Framework, which ensures compliance with the European level of data protection on the basis of an adequacy decision by the European Commission.

4) Cookies

To make visiting our website attractive and to enable the use of certain functions, we use cookies, meaning small text files that are stored on your device. Some of these cookies are automatically deleted after you close your browser, so-called “session cookies”; others remain on your device for a longer period and allow page settings to be stored, so-called “persistent cookies”. In the latter case, you can find the storage duration in the overview of the cookie settings of your web browser.

Where personal data is also processed by individual cookies used by us, processing is carried out either in accordance with Art. 6 para. 1 lit. b GDPR for the performance of the contract, in accordance with Art. 6 para. 1 lit. a GDPR in the case of consent given, or in accordance with Art. 6 para. 1 lit. f GDPR to safeguard our legitimate interests in the best possible functionality of the website and a customer-friendly and effective design of the website visit.

You can set your browser so that you are informed about the setting of cookies and can decide individually whether to accept them, or you can exclude the acceptance of cookies for certain cases or generally.

Please note that if cookies are not accepted, the functionality of our website may be restricted.

5) Contacting us

5.1 Shopify Inbox

This website uses the live chat system of the following provider: Shopify International Limited, Victoria Buildings, 2nd Floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland.

The processing of personal data transmitted via the chat is carried out either in accordance with Art. 6(1)(b) GDPR because it is necessary for the initiation or performance of a contract, or in accordance with Art. 6(1)(f) GDPR on the basis of our legitimate interest in providing effective support to visitors to our website.

The data transmitted by you in this way will be deleted, subject to any conflicting statutory retention periods, once the matter concerned has been conclusively clarified.

In addition, further information may be collected and evaluated for the purpose of creating pseudonymised usage profiles with the help of cookies. However, this information does not serve to personally identify you and is not combined with other data records. If this information has a personal reference, the processing is carried out in accordance with Art. 6(1)(f) GDPR on the basis of our legitimate interest in the statistical analysis of user behaviour for optimisation purposes.

The setting of cookies can be prevented by making the appropriate browser settings. However, the functionality of our website may be restricted in this case.

You may object to the collection and storage of data for the purpose of creating a pseudonymised usage profile at any time with effect for the future by contacting us.

Data is also transferred to: Shopify Inc., 150 Elgin St, Ottawa, ON K2P 1L4, Canada.

We have concluded a data processing agreement with the provider, which ensures the protection of the data of visitors to our website and prohibits unauthorised disclosure to third parties.

In the case of data transfer to Canada, an adequate level of data protection is guaranteed by an adequacy decision of the European Commission.

5.2 Judge.me

For review reminders, we use the services of the following provider: Judge.me Ltd., c/o Buckworths, 2nd Floor, 1-3 Worship Street, London, England, EC2A 2AB, United Kingdom.

Exclusively on the basis of your express consent pursuant to Art. 6 para. 1 lit. a GDPR, we transmit your email address and, where applicable, further customer data to the provider so that the provider can contact you by email with a review reminder.

You may withdraw your consent at any time with effect for the future, either toward us or toward the provider.

We have concluded a data processing agreement with the provider, which ensures the protection of our website visitors’ data and prohibits unauthorized disclosure to third parties.

In the event of data transfer to the provider’s location, an adequate level of data protection is ensured by an adequacy decision of the European Commission.

5.3 Contact with us

When you contact us, for example via contact form or email, personal data is processed exclusively for the purpose of handling and responding to your request and only to the extent required for this purpose.

The legal basis for processing this data is our legitimate interest in responding to your request pursuant to Art. 6 para. 1 lit. f GDPR. If your contact is aimed at concluding a contract, an additional legal basis for processing is Art. 6 para. 1 lit. b GDPR. Your data will be deleted when it can be inferred from the circumstances that the matter concerned has been conclusively clarified and provided that there are no statutory retention obligations to the contrary.

6) Data processing when opening a customer account

In accordance with Art. 6 para. 1 lit. b GDPR, personal data will continue to be collected and processed to the extent required if you provide it to us when opening a customer account. Which data is required for opening the account can be seen from the input form of the corresponding form on our website.

Deletion of your customer account is possible at any time and can be requested by sending a message to the controller’s address stated above. After deletion of your customer account, your data will be deleted, provided that all contracts concluded through it have been fully processed, there are no statutory retention periods to the contrary, and we have no legitimate interest in further storage.

7) Use of customer data for direct advertising

Shopify Email

Our email newsletters are sent via the following provider: Shopify International Limited, Victoria Buildings, 2nd Floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland.

Data is also transferred to: Shopify Inc., 150 Elgin St, Ottawa, ON K2P 1L4, Canada.

On the basis of our legitimate interest in effective and user-friendly newsletter marketing, we pass on the data you provided when registering for the newsletter to this provider pursuant to Art. 6 para. 1 lit. f GDPR so that the provider can send the newsletter on our behalf.

Subject to your express consent pursuant to Art. 6 para. 1 lit. a GDPR, the provider also performs statistical performance analysis of newsletter campaigns using web beacons or tracking pixels in the emails sent, which can measure opening rates and specific interactions with the newsletter content. Device information, such as time of access, IP address, browser type, and operating system, is also collected and evaluated, but not merged with other data records.

You may withdraw your consent to newsletter tracking at any time with effect for the future.

We have concluded a data processing agreement with the provider, which protects the data of our website visitors and prohibits disclosure to third parties.

In the event of data transfer to Canada, an adequate level of data protection is ensured by an adequacy decision of the European Commission.

8) Data processing for order processing

8.1 To the extent necessary for contract processing for delivery and payment purposes, the personal data collected by us is passed on to the commissioned transport company and the commissioned credit institution in accordance with Art. 6 para. 1 lit. b GDPR.

If, on the basis of a corresponding contract, we owe you updates for goods with digital elements or for digital products, we process the contact data provided by you when placing the order in order to inform you personally within the scope of our statutory information obligations pursuant to Art. 6 para. 1 lit. c GDPR. Your contact data is used strictly for the purpose of notifications about updates owed by us and is processed by us for this purpose only to the extent necessary for the respective information.

For the processing of your order, we also work with the following service provider(s), who support us in whole or in part in the performance of concluded contracts. Certain personal data is transmitted to these service providers in accordance with the following information.

8.2 To fulfill our contractual obligations toward our customers, we work with external shipping partners. We pass on your name and delivery address and, where required for delivery, your telephone number, exclusively for the purpose of delivering the goods pursuant to Art. 6 para. 1 lit. b GDPR to a shipping partner selected by us.

8.3 Printful

For order processing, we use the following provider: Printful, Inc., 11025 Westlake Drive, Charlotte, NC 28273, USA.

Name, address, and, where applicable, further personal data are passed on to the provider exclusively for the purpose of processing the online order in accordance with Art. 6 para. 1 lit. b GDPR. Your data is only passed on to the extent actually necessary for processing the order.

For the transfer of data to the USA, the provider relies on standard contractual clauses of the European Commission, which are intended to ensure compliance with the European level of data protection.

8.4 Spreadshirt

For order processing, we use the following provider: sprd.net AG, Gießerstraße 27, 04229 Leipzig, Germany.

Name, address, and, where applicable, further personal data are passed on to the provider exclusively for the purpose of processing the online order in accordance with Art. 6 para. 1 lit. b GDPR. Your data is only passed on to the extent actually necessary for processing the order.

8.5 Track123

For the possibility of shipment tracking, we use the service of the following provider: Shenzhen LINGXING Network Technology Co., Ltd., Nanshan District, 35-36F, Building A7, Creative City, Shenzhen, GD, 518000, China.

Pursuant to Art. 6 para. 1 lit. f GDPR, on the basis of our legitimate interest in effective and informative customer communication as well as transparent and reliable shipping processing that is also in the customer’s interest, we pass on certain customer data, namely email address, first and last name, and address, together with the tracking number, to the provider after the parcel has been dispatched so that the provider can send shipping notifications and status updates regarding delivery on our behalf or otherwise make them accessible to the customer.

The data is not passed on by the provider to third parties and is processed exclusively for the above-mentioned purpose. After completion of shipping, the data is deleted by the provider.

We have concluded a data processing agreement with the provider, which protects the data of our website visitors and prohibits disclosure to third parties.

8.6 Disclosure of personal data to shipping service providers

Deutsche Post

As a transport service provider, we use the following provider: Deutsche Post AG, Charles-de-Gaulle-Straße 20, 53113 Bonn, Germany.

We pass on your email address and/or telephone number to the provider prior to delivery of the goods for the purpose of coordinating a delivery date or delivery notification in accordance with Art. 6 para. 1 lit. a GDPR, provided that you have given your express consent for this during the ordering process. Otherwise, for the purpose of delivery pursuant to Art. 6 para. 1 lit. b GDPR, we only pass on the recipient’s name and delivery address to the provider. Disclosure takes place only to the extent necessary for delivery of the goods. In this case, prior coordination of the delivery date with the provider or delivery notification is not possible.

Consent may be withdrawn at any time with effect for the future toward the controller named above or toward the provider.

DHL

As a transport service provider, we use the following provider: DHL Paket GmbH, Sträßchensweg 10, 53113 Bonn, Germany.

We pass on your email address and/or telephone number to the provider prior to delivery of the goods for the purpose of coordinating a delivery date or delivery notification in accordance with Art. 6 para. 1 lit. a GDPR, provided that you have given your express consent for this during the ordering process. Otherwise, for the purpose of delivery pursuant to Art. 6 para. 1 lit. b GDPR, we only pass on the recipient’s name and delivery address to the provider. Disclosure takes place only to the extent necessary for delivery of the goods. In this case, prior coordination of the delivery date with the provider or delivery notification is not possible.

Consent may be withdrawn at any time with effect for the future toward the controller named above or toward the provider.

DHL Express

We use the following shipping provider: DHL Express Germany GmbH, Heinrich-Brüning-Str. 5, 53113 Bonn, Germany

We will disclose your email address and/or phone number to the provider in accordance with Article 6(1)(a) of the GDPR prior to delivery of the goods for the purpose of coordinating a delivery date or notifying you of the delivery, provided that you have given your explicit consent to this during the ordering process. Otherwise, for the purpose of delivery in accordance with Article 6(1)(b) of the GDPR, we will only disclose the recipient’s name and the delivery address to the provider. This disclosure is made only to the extent necessary for the delivery of the goods. In this case, it is not possible to coordinate the delivery date with the provider in advance or to provide a delivery notification.

Consent may be withdrawn at any time with effect for the future toward the controller named above or toward the provider.

DPD

As a transport service provider, we use the following provider: DPD Deutschland GmbH, Wailandtstraße 1, 63741 Aschaffenburg, Germany.

We pass on your email address and/or telephone number to the provider prior to delivery of the goods for the purpose of coordinating a delivery date or delivery notification in accordance with Art. 6 para. 1 lit. a GDPR, provided that you have given your express consent for this during the ordering process. Otherwise, for the purpose of delivery pursuant to Art. 6 para. 1 lit. b GDPR, we only pass on the recipient’s name and delivery address to the provider. Disclosure takes place only to the extent necessary for delivery of the goods. In this case, prior coordination of the delivery date with the provider or delivery notification is not possible.

Consent may be withdrawn at any time with effect for the future toward the controller named above or toward the provider.

FedEx

As a transport service provider, we use the following provider: FedEx Express Germany GmbH, Langer Kornweg 34 k, 65451 Kelsterbach, Germany.

We pass on your email address and/or telephone number to the provider prior to delivery of the goods for the purpose of coordinating a delivery date or delivery notification in accordance with Art. 6 para. 1 lit. a GDPR, provided that you have given your express consent for this during the ordering process. Otherwise, for the purpose of delivery pursuant to Art. 6 para. 1 lit. b GDPR, we only pass on the recipient’s name and delivery address to the provider. Disclosure takes place only to the extent necessary for delivery of the goods. In this case, prior coordination of the delivery date with the provider or delivery notification is not possible.

Consent may be withdrawn at any time with effect for the future toward the controller named above or toward the provider.

GLS

As a transport service provider, we use the following provider: General Logistics Systems Germany GmbH & Co. OHG, GLS Germany-Straße 1–7, 36286 Neuenstein, Germany.

We pass on your email address and/or telephone number to the provider prior to delivery of the goods for the purpose of coordinating a delivery date or delivery notification in accordance with Art. 6 para. 1 lit. a GDPR, provided that you have given your express consent for this during the ordering process. Otherwise, for the purpose of delivery pursuant to Art. 6 para. 1 lit. b GDPR, we only pass on the recipient’s name and delivery address to the provider. Disclosure takes place only to the extent necessary for delivery of the goods. In this case, prior coordination of the delivery date with the provider or delivery notification is not possible.

Consent may be withdrawn at any time with effect for the future toward the controller named above or toward the provider.

Hermes

As a transport service provider, we use the following provider: Hermes Logistik Gruppe Deutschland GmbH, Essener Straße 89, 22419 Hamburg, Germany.

We pass on your email address and/or telephone number to the provider prior to delivery of the goods for the purpose of coordinating a delivery date or delivery notification in accordance with Art. 6 para. 1 lit. a GDPR, provided that you have given your express consent for this during the ordering process. Otherwise, for the purpose of delivery pursuant to Art. 6 para. 1 lit. b GDPR, we only pass on the recipient’s name and delivery address to the provider. Disclosure takes place only to the extent necessary for delivery of the goods. In this case, prior coordination of the delivery date with the provider or delivery notification is not possible.

Consent may be withdrawn at any time with effect for the future toward the controller named above or toward the provider.

UPS

As a transport service provider, we use the following provider: United Parcel Service Deutschland Inc. & Co. OHG, Görlitzer Straße 1, 41460 Neuss, Germany.

We pass on your email address and/or telephone number to the provider prior to delivery of the goods for the purpose of coordinating a delivery date or delivery notification in accordance with Art. 6 para. 1 lit. a GDPR, provided that you have given your express consent for this during the ordering process. Otherwise, for the purpose of delivery pursuant to Art. 6 para. 1 lit. b GDPR, we only pass on the recipient’s name and delivery address to the provider. Disclosure takes place only to the extent necessary for delivery of the goods. In this case, prior coordination of the delivery date with the provider or delivery notification is not possible.

Consent may be withdrawn at any time with effect for the future toward the controller named above or toward the provider.

8.7 Use of payment service providers

Apple Pay

If you choose the payment method “Apple Pay” from Apple Distribution International (Apple), Hollyhill Industrial Estate, Hollyhill, Cork, Ireland, payment processing takes place via the “Apple Pay” function of your device operating with iOS, watchOS, or macOS by charging a payment card stored with Apple Pay. Apple Pay uses security functions integrated into the hardware and software of your device to protect your transactions. To authorize a payment, you must enter a code previously set by you and verify using the “Face ID” or “Touch ID” function of your device.

For the purpose of payment processing, the information you provide during the ordering process, together with information about your order, is transmitted to Apple in encrypted form. Apple then encrypts this data again using a developer-specific key before the data is transmitted to the payment service provider of the payment card stored with Apple Pay for the purpose of carrying out the payment. The encryption ensures that only the website through which the purchase was made can access the payment data. After the payment has been made, Apple sends your device account number and a transaction-specific, dynamic security code to the originating website to confirm successful payment.

Where personal data is processed during the transfers described, processing takes place exclusively for the purpose of payment processing pursuant to Art. 6 para. 1 lit. b GDPR.

Apple stores anonymized transaction data, including the approximate purchase amount, the approximate date and time, and information on whether the transaction was successfully completed. Anonymization completely excludes personal reference. Apple uses the anonymized data to improve Apple Pay and other Apple products and services.

If you use Apple Pay on the iPhone or Apple Watch to complete a purchase made via Safari on the Mac, the Mac and the authorization device communicate via an encrypted channel on Apple’s servers. Apple does not process or store any of this information in a format that can identify you personally. You can deactivate the option to use Apple Pay on your Mac in the settings of your iPhone. Go to “Wallet & Apple Pay” and deactivate “Allow Payments on Mac”.

Further information on data protection with Apple Pay can be found at the following internet address:
https://support.apple.com/de-de/HT203027

Google Pay

If you choose the payment method “Google Pay” from Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”), payment processing takes place via the “Google Pay” application on your mobile device operating with at least Android 4.4 (“KitKat”) and equipped with NFC functionality by charging a payment card stored with Google Pay or a payment system verified there, such as PayPal. To authorize a payment via Google Pay in an amount exceeding €25, you must first unlock your mobile device using the configured verification measure, such as facial recognition, password, fingerprint, or pattern.

For the purpose of payment processing, the information you provide during the ordering process, together with information about your order, is passed on to Google. Google then transmits your payment information stored with Google Pay to the originating website in the form of a one-time transaction number, by which a completed payment is verified. This transaction number does not contain any information about the actual payment data of your payment methods stored with Google Pay, but is created and transmitted as a one-time valid numerical token. In all transactions via Google Pay, Google merely acts as an intermediary for processing the payment transaction. The transaction is carried out exclusively between the user and the originating website by charging the payment method stored with Google Pay.

Where personal data is processed during the transfers described, processing takes place exclusively for the purpose of payment processing pursuant to Art. 6 para. 1 lit. b GDPR.

Google reserves the right to collect, store, and evaluate certain transaction-specific information for each transaction carried out via Google Pay. This includes the date, time, and amount of the transaction, merchant location and description, a description of the purchased goods or services provided by the merchant, photos that you have attached to the transaction, the name and email address of the seller and buyer or sender and recipient, the payment method used, your description of the reason for the transaction, and, where applicable, the offer associated with the transaction.

According to Google, this processing is carried out exclusively pursuant to Art. 6 para. 1 lit. f GDPR on the basis of the legitimate interest in proper accounting, verification of transaction data, and optimization and maintenance of the functionality of the Google Pay service.

Google also reserves the right to combine the processed transaction data with further information collected and stored by Google when using other Google services.

The terms of use of Google Pay can be found here:

https://payments.google.com/payments/apis-secure/u/0/get_legal_document?ldo=0&ldt=googlepaytos&ldl=de

Further information on data protection with Google Pay can be found at the following internet address:

https://payments.google.com/payments/apis-secure/get_legal_document?ldo=0&ldt=privacynotice&ldl=de

Klarna

One or more online payment methods from the following provider are available on this website: Klarna Bank AB, Sveavägen 46, 111 34 Stockholm, Sweden.

If you select a payment method from the provider in which you make an advance payment, such as credit card payment, your payment data provided during the ordering process, including name, address, bank and payment card information, currency, and transaction number, as well as information about the content of your order, will be passed on to this provider pursuant to Art. 6 para. 1 lit. b GDPR. In this case, your data is passed on exclusively for the purpose of payment processing with the provider and only to the extent necessary for this purpose.

If you select a payment method in which the provider makes an advance payment, such as purchase on invoice, installment purchase, or direct debit, you will also be asked during the ordering process to provide certain personal data, including first and last name, street, house number, postal code, city, date of birth, email address, telephone number, and, where applicable, data on an alternative payment method.

To safeguard our legitimate interest in determining the solvency of our customers, this data is forwarded by us to the provider for the purpose of a credit check pursuant to Art. 6 para. 1 lit. f GDPR. On the basis of the personal data provided by you and further data, such as shopping cart, invoice amount, order history, and payment experience, the provider checks whether the payment option selected by you can be granted with regard to payment and/or default risks.

As part of the application review decision, in addition to internal provider criteria pursuant to Art. 6 para. 1 lit. f GDPR, identity and credit information from the following credit agencies may also be included:

https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/credit_rating_agencies

The credit report may contain probability values, so-called score values. Where score values are included in the result of the credit report, they are based on a scientifically recognized mathematical-statistical procedure. Among other things, but not exclusively, address data is included in the calculation of the score values.

You may object to this processing of your data at any time by sending us a message or by contacting the provider. However, the provider may remain entitled to process your personal data where this is necessary for contractual payment processing.

PayPal

One or more online payment methods from the following provider are available on this website: PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg.

If you select a payment method from the provider in which you make an advance payment, your payment data provided during the ordering process, including name, address, bank and payment card information, currency, and transaction number, as well as information about the content of your order, will be passed on to this provider pursuant to Art. 6 para. 1 lit. b GDPR. In this case, your data is passed on exclusively for the purpose of payment processing with the provider and only to the extent necessary for this purpose.

If you select a payment method in which we make an advance payment, you will also be asked during the ordering process to provide certain personal data, including first and last name, street, house number, postal code, city, date of birth, email address, telephone number, and, where applicable, data on an alternative payment method.

To safeguard our legitimate interest in determining your solvency in such cases, this data is forwarded by us to the provider for the purpose of a credit check pursuant to Art. 6 para. 1 lit. f GDPR. On the basis of the personal data provided by you and further data, such as shopping cart, invoice amount, order history, and payment experience, the provider checks whether the payment option selected by you can be granted with regard to payment and/or default risks.

The credit report may contain probability values, so-called score values. Where score values are included in the result of the credit report, they are based on a scientifically recognized mathematical-statistical procedure. Among other things, but not exclusively, address data is included in the calculation of the score values.

You may object to this processing of your data at any time by sending us a message or by contacting the provider. However, the provider may remain entitled to process your personal data where this is necessary for contractual payment processing.

Shopify Payments

One or more online payment methods from the following provider are available on this website: Shopify International Limited, Victoria Buildings, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland.

If you select a payment method from the provider in which you make an advance payment, such as credit card payment, your payment data provided during the ordering process, including name, address, bank and payment card information, currency, and transaction number, as well as information about the content of your order, will be passed on to this provider pursuant to Art. 6 para. 1 lit. b GDPR. In this case, your data is passed on exclusively for the purpose of payment processing with the provider and only to the extent necessary for this purpose.

8.8 Electronic withdrawal function for distance contracts

Consumers who conclude contracts on this website for which a statutory right of withdrawal exists have the option to declare withdrawal via an electronic withdrawal function in accordance with the applicable withdrawal provisions.

For providing the electronic withdrawal function, we use a solution from the following provider: 4O1layers UG (haftungsbeschränkt), Dorothea-Erx.-Str. 1a, Hilden, 40721, Germany.

When using the withdrawal function, in addition to information identifying the contract to be withdrawn, further personal information such as the consumer’s first and last name and email address must be provided or confirmed.

This information is initially collected by the provider on the basis of our legitimate interest in a user-friendly, stable, and process-optimized solution pursuant to Art. 6 para. 1 lit. f GDPR, then used to confirm receipt of the withdrawal declaration on our behalf by email, and finally transmitted to us. We then process the transmitted information for the proper handling of the withdrawal pursuant to Art. 6 para. 1 lit. b GDPR and Art. 6 para. 1 lit. c GDPR on the basis of our statutory obligation to provide an electronic withdrawal function for paid consumer distance contracts.

The information collected by the provider is routinely deleted after final processing of a withdrawal, provided that no statutory retention obligations are to the contrary.

We have concluded a data processing agreement with the provider, which protects the data processed within the scope of the withdrawal function and prohibits unauthorized disclosure to third parties.

9) Web analytics services

Shopify Analytics

This website uses the web analytics service of the following provider: Shopify International Limited, Victoria Buildings, 2nd Floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland.

Data is also transferred to: Shopify Inc., 150 Elgin St, Ottawa, ON K2P 1L4, Canada.

Using cookies and/or comparable technologies, such as tracking pixels, web beacons, and algorithms for reading device and browser information, the service collects and stores pseudonymized visitor data, including information about the device used, such as the IP address and browser information, in order to evaluate it for statistical analyses of user behavior on our website and to create pseudonymized usage profiles. Among other things, this enables the evaluation of movement patterns, so-called heatmaps, which show the duration of page visits as well as interactions with page content, such as text entries, scrolling, clicks, and mouse-overs. Pseudonymization generally excludes direct personal identification. No merging with clear data about your person collected in any other way takes place.

All processing described above, in particular the reading or storage of information on the device used, is carried out only if you have given us your express consent to do so pursuant to Art. 6 para. 1 lit. a GDPR. You may withdraw your consent at any time with effect for the future by deactivating this service in the “Cookie Consent Tool” provided on the website.

We have concluded a data processing agreement with the provider, which protects the data of our website visitors and prohibits disclosure to third parties.

In the event of data transfer to Canada, an adequate level of data protection is ensured by an adequacy decision of the European Commission.

10) Website functionalities

Judge.me

Graphic elements from the following provider are integrated into our website to display external customer reviews and/or an externally awarded trust mark: Judge.me Ltd., c/o Buckworths, 2nd Floor, 1-3 Worship Street, London, England, EC2A 2AB, United Kingdom.

When you access a page of our website that contains such graphic elements, your browser establishes a direct connection to the provider’s servers in order to load the elements properly. Certain browser information, including your IP address, is transmitted to the provider.

Where personal data is also processed in this context, this is done pursuant to Art. 6 para. 1 lit. f GDPR on the basis of our legitimate interest in the optimal marketing of our offer and the appealing design of our online presence.

We have concluded a data processing agreement with the provider, which ensures the protection of our website visitors’ data and prohibits unauthorized disclosure to third parties.

In the event of data transfer to the provider’s location, an adequate level of data protection is ensured by an adequacy decision of the European Commission.

11) Tools and other services

Cookie Consent Tool

This website uses a so-called “Cookie Consent Tool” to obtain effective user consent for cookies and cookie-based applications requiring consent. The “Cookie Consent Tool” is displayed to users when they access the page in the form of an interactive user interface, on which consent for certain cookies and/or cookie-based applications can be granted by ticking boxes. Through the use of the tool, all cookies/services requiring consent are loaded only if the respective user grants the corresponding consent by ticking the box. This ensures that such cookies are set on the user’s respective device only in the event of consent being given.

The tool sets technically necessary cookies to store your cookie preferences. Personal user data is generally not processed in this context.

If, in individual cases, personal data such as the IP address is nevertheless processed for the purpose of storing, assigning, or logging cookie settings, this is carried out pursuant to Art. 6 para. 1 lit. f GDPR on the basis of our legitimate interest in legally compliant, user-specific, and user-friendly consent management for cookies and thus in a legally compliant design of our online presence.

A further legal basis for processing is also Art. 6 para. 1 lit. c GDPR. As the controller, we are subject to the legal obligation to make the use of technically non-essential cookies dependent on the respective user’s consent.

Where required, we have concluded a data processing agreement with the provider, which ensures the protection of our website visitors’ data and prohibits unauthorized disclosure to third parties.

Further information about the operator and the setting options of the Cookie Consent Tool can be found directly in the corresponding user interface on our website.

12) Rights of the data subject

12.1 The applicable data protection law grants you the following rights as a data subject against the controller with regard to the processing of your personal data, whereby reference is made to the stated legal basis for the respective conditions of exercise:

Right of access pursuant to Art. 15 GDPR;
Right to rectification pursuant to Art. 16 GDPR;
Right to erasure pursuant to Art. 17 GDPR;
Right to restriction of processing pursuant to Art. 18 GDPR;
Right to notification pursuant to Art. 19 GDPR;
Right to data portability pursuant to Art. 20 GDPR;
Right to withdraw consent granted pursuant to Art. 7 para. 3 GDPR;
Right to lodge a complaint pursuant to Art. 77 GDPR.

12.2 Right to object

IF WE PROCESS YOUR PERSONAL DATA ON THE BASIS OF OUR OVERRIDING LEGITIMATE INTEREST WITHIN THE FRAMEWORK OF A BALANCING OF INTERESTS, YOU HAVE THE RIGHT AT ANY TIME, FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION, TO OBJECT TO THIS PROCESSING WITH EFFECT FOR THE FUTURE.

IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA CONCERNED. HOWEVER, FURTHER PROCESSING REMAINS RESERVED IF WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, FUNDAMENTAL RIGHTS, AND FREEDOMS, OR IF THE PROCESSING SERVES THE ESTABLISHMENT, EXERCISE, OR DEFENSE OF LEGAL CLAIMS.

IF YOUR PERSONAL DATA IS PROCESSED BY US FOR THE PURPOSE OF DIRECT ADVERTISING, YOU HAVE THE RIGHT AT ANY TIME TO OBJECT TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH ADVERTISING. YOU MAY EXERCISE THE OBJECTION AS DESCRIBED ABOVE.

IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA CONCERNED FOR DIRECT ADVERTISING PURPOSES.

13) Duration of storage of personal data

The duration of storage of personal data is determined by the respective legal basis, the purpose of processing, and, where applicable, additionally by the respective statutory retention period, such as retention periods under commercial and tax law.

When personal data is processed on the basis of express consent pursuant to Art. 6 para. 1 lit. a GDPR, the data concerned is stored until you withdraw your consent.

If statutory retention periods exist for data processed within the scope of legal or similar obligations on the basis of Art. 6 para. 1 lit. b GDPR, this data is routinely deleted after expiry of the retention periods, provided that it is no longer required for contract fulfillment or contract initiation and/or we have no legitimate interest in further storage.

When personal data is processed on the basis of Art. 6 para. 1 lit. f GDPR, this data is stored until you exercise your right to object pursuant to Art. 21 para. 1 GDPR, unless we can demonstrate compelling legitimate grounds for processing that override your interests, rights, and freedoms, or the processing serves the establishment, exercise, or defense of legal claims.

When personal data is processed for the purpose of direct advertising on the basis of Art. 6 para. 1 lit. f GDPR, this data is stored until you exercise your right to object pursuant to Art. 21 para. 2 GDPR.

Unless otherwise stated in the other information in this declaration regarding specific processing situations, stored personal data will otherwise be deleted when it is no longer necessary for the purposes for which it was collected or otherwise processed.

 

 

Last updated: 26.06.2026, 15:25:57